{"id":532,"date":"2025-11-12T16:51:17","date_gmt":"2025-11-12T16:51:17","guid":{"rendered":"https:\/\/servio-pr.com\/privacy-policy\/"},"modified":"2026-02-03T23:19:29","modified_gmt":"2026-02-03T23:19:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/servio-pr.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<style>.elementor-532 .elementor-element.elementor-element-5ad74e0f{--display:flex;--min-height:430px;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--justify-content:space-between;--align-items:center;--gap:48px 48px;--row-gap:48px;--column-gap:48px;--overlay-opacity:1;--padding-top:150px;--padding-bottom:150px;--padding-left:0px;--padding-right:0px;}.elementor-532 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--e-global-typography-f728169-font-size );line-height:var( --e-global-typography-f728169-line-height );letter-spacing:var( --e-global-typography-f728169-letter-spacing );word-spacing:var( --e-global-typography-f728169-word-spacing );width:100%;max-width:100%;}.elementor-532 .elementor-element.elementor-element-9f507f8{text-align:start;font-size:var( --e-global-typography-f728169-font-size );line-height:var( --e-global-typography-f728169-line-height );letter-spacing:var( --e-global-typography-f728169-letter-spacing );word-spacing:var( --e-global-typography-f728169-word-spacing );width:100%;max-width:100%;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"532\" class=\"elementor elementor-532 elementor-174\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad74e0f e-flex e-con-boxed e-con e-parent\" data-id=\"5ad74e0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3cc1800c e-con-full e-flex e-con e-child\" data-id=\"3cc1800c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37f2a002 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"37f2a002\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35534824 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"35534824\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We connect homes with professionals who serve with excellence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18d2ce1 e-flex e-con-boxed e-con e-parent\" data-id=\"18d2ce1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e4b8d3 e-con-full e-flex e-con e-child\" data-id=\"6e4b8d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0dec19c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0dec19c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica de Privacidad<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4add9a elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c4add9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At SerVio PR, we are committed to protecting the privacy and security of our patients&#8217; personal information. This Privacy Policy describes how we collect, use, and safeguard your personal information, including health-related information, and explains your privacy rights. <\/p><p><b>Information we collect<\/b><\/p><p>We collect personal and health-related information about you in order to provide our dermatology services. This information may include: <\/p><p>Personally identifiable information (PII): full name, address, phone number, email address, date of birth, and insurance information.<br>Health information: medical history, treatment records, prescription information, and details about your condition and previous treatments.<br>Payment information: credit card details, billing information, and other financial data necessary to process payments.<br>Usage information: when you interact with our website, we may collect technical data such as your IP address, browser type, and information about how you use our website.<\/p><p><b>How we use your information<\/b><\/p><p>We use your personal and health-related information to:<\/p><p>Provide diagnosis, treatment, and medical care.<br>Process payments for services.<br>Schedule appointments and send reminders.<br>Communicate with you regarding your care.<br>Maintain and update your medical records.<br>Improve our website and services.<br>Comply with legal obligations, including those required by HIPAA.<\/p><p><b>How we share your information<\/b><\/p><p>We may share your information in the following circumstances:<\/p><p>With healthcare providers and staff: to ensure you receive the necessary care and treatment.<br>With insurance companies: to process payment claims.<br>With external service providers: for IT services, payment processing, and website administration.<br>When required by law: to comply with legal and regulatory requirements, such as reporting communicable diseases or responding to a court order.<br>With your consent: we will obtain your permission before sharing your information for any other reason.<\/p><p><b>How we protect your information<\/b><\/p><p>We implement appropriate security measures, including encryption and access controls, to protect your personal and health-related information. Only authorized personnel have access to your medical records, and we take reasonable steps to ensure their confidentiality. <\/p><p><b>Your rights regarding your information<\/b><\/p><p>You have the following rights regarding your personal and health-related information:<\/p><p>Right of access: You may request copies of your medical records and other personal information.<br>Right of correction: You may request corrections to any inaccurate or incomplete information.<br>Right of restriction: You may request restrictions on certain uses or disclosures of your information.<br>Right to withdraw consent: Where you have given your consent to the use of your information, you may withdraw it at any time.<br>Right to file a complaint: If you believe your privacy rights have been violated, you may file a complaint with our office or the U.S. Department of Health and Human Services.<\/p><p><b>Cookies and website data<\/b><\/p><p>Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that allow us to recognize your preferences and provide personalized services. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f507f8 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"9f507f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Who We Are<\/p><p>We are Servio-PR.<br>Our website address is: https:\/\/servio-pr.com<\/p><p>Servio-PR is a platform that connects clients with verified service professionals in Puerto Rico.<\/p><p>Comments<\/p><p>When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor\u2019s IP address and browser user agent string to help with spam detection.<\/p><p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at: https:\/\/servio-pr.com\/politica-de-privacidad\/<br>.<br>After approval of your comment, your profile picture may be visible to the public in the context of your comment. <\/p><p>Media<\/p><p>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site. <\/p><p>Cookies<\/p><p>If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience and will last for one year. <\/p><p>If you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. <\/p><p>When you log in, several cookies will be set to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select \u201cRemember Me,\u201d your login will persist for two weeks. Logging out removes login cookies.   <\/p><p>If you edit or publish content, an additional cookie may be stored in your browser. This cookie contains no personal data and expires after one day. <\/p><p>Embedded Content from Other Websites<\/p><p>Articles on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you visited the other website directly. <\/p><p>These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged in to that website.<\/p><p>Who We Share Your Data With<\/p><p>If you request a password reset, your IP address may be included in the reset email.<\/p><p>How Long We Retain Your Data<\/p><p>If you leave a comment, the comment and its metadata are retained indefinitely to allow automatic approval of follow-up comments.<\/p><p>For users who register on our website, we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time (except their username). Website administrators may also view and edit this information.  <\/p><p>What Rights You Have Over Your Data<\/p><p>If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase your personal data, except for data we are required to keep for administrative, legal, or security purposes. <\/p><p>Where Your Data Is Sent<\/p><p>Visitor comments may be checked through an automated spam detection service.<\/p><p>SMS \/ Text Messaging Program (A2P 10DLC)<\/p><p>This section applies to the SMS\/Text Messaging program offered by Servio-PR.<\/p><p>Purpose of Messaging<\/p><p>Servio-PR uses SMS messaging for customer care and platform-related communications, including but not limited to:<\/p><p>Account notifications<\/p><p>Service updates<\/p><p>Appointment reminders<\/p><p>Customer support messages<\/p><p>Platform alerts<\/p><p>Opt-In<\/p><p>By providing your mobile phone number through our website, registration forms, service requests, or customer support interactions, you provide express consent to receive SMS messages from Servio-PR.<br>Consent is not a condition of purchase.<\/p><p>Message Frequency<\/p><p>Message frequency may vary depending on your account activity, service requests, and interactions with the platform.<\/p><p>Message and Data Rates<\/p><p>Message and data rates may apply according to your mobile carrier\u2019s plan.<\/p><p>Opt-Out Instructions<\/p><p>You may opt out of receiving SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message.<br>You will receive one final message confirming your removal from the SMS program.<\/p><p>HELP Instructions<\/p><p>For help or additional information, reply HELP to any SMS message or contact us directly:<\/p><p>Phone:<br>+1 939-369-0003<\/p><p>Email: soporte@servio-pr.com<\/p><p>Privacy of Mobile Information<\/p><p>Your privacy is important to us. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.<br>Information may be shared with subcontractors solely to support services such as customer support or system operations. <\/p><p>All other use cases exclude text messaging originator opt-in data and consent. This information will not be sold, rented, or shared with third parties under any circumstances. <\/p><p>Updates to This Privacy Policy<\/p><p>Servio-PR reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of those changes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy We connect homes with professionals who serve with excellence. Politica de Privacidad At SerVio PR, we are committed to protecting the privacy and security of our patients&#8217; personal information. This Privacy Policy describes how we collect, use, and safeguard your personal information, including health-related information, and explains your privacy rights. 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