{"id":527,"date":"2025-11-12T17:14:14","date_gmt":"2025-11-12T17:14:14","guid":{"rendered":"https:\/\/servio-pr.com\/terms-and-conditions\/"},"modified":"2026-02-03T23:17:57","modified_gmt":"2026-02-03T23:17:57","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/servio-pr.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<style>.elementor-527 .elementor-element.elementor-element-5ad74e0f{--display:flex;--min-height:430px;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--justify-content:space-between;--align-items:center;--gap:48px 48px;--row-gap:48px;--column-gap:48px;--overlay-opacity:1;--padding-top:150px;--padding-bottom:150px;--padding-left:0px;--padding-right:0px;}.elementor-527 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--e-global-typography-f728169-font-size );line-height:var( --e-global-typography-f728169-line-height );letter-spacing:var( --e-global-typography-f728169-letter-spacing );word-spacing:var( --e-global-typography-f728169-word-spacing );width:100%;max-width:100%;}.elementor-527 .elementor-element.elementor-element-6363df2{text-align:start;font-size:var( --e-global-typography-f728169-font-size );line-height:var( --e-global-typography-f728169-line-height );letter-spacing:var( --e-global-typography-f728169-letter-spacing );word-spacing:var( --e-global-typography-f728169-word-spacing );width:100%;max-width:100%;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"527\" class=\"elementor elementor-527 elementor-191\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad74e0f e-flex e-con-boxed e-con e-parent\" data-id=\"5ad74e0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3cc1800c e-con-full e-flex e-con e-child\" data-id=\"3cc1800c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37f2a002 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"37f2a002\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35534824 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"35534824\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We connect homes with professionals who serve with excellence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18d2ce1 e-flex e-con-boxed e-con e-parent\" data-id=\"18d2ce1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e4b8d3 e-con-full e-flex e-con e-child\" data-id=\"6e4b8d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0dec19c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0dec19c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4add9a elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c4add9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At SerVio PR, we are committed to protecting the privacy and security of our patients&#8217; personal information. This Privacy Policy describes how we collect, use, and safeguard your personal information, including health-related information, and explains your privacy rights. <\/p><p><b>Information we collect<\/b><\/p><p>We collect personal and health-related information about you in order to provide our dermatology services. This information may include: <\/p><p>Personally identifiable information (PII): full name, address, phone number, email address, date of birth, and insurance information.<br>Health information: medical history, treatment records, prescription information, and details about your condition and previous treatments.<br>Payment information: credit card details, billing information, and other financial data necessary to process payments.<br>Usage information: when you interact with our website, we may collect technical data such as your IP address, browser type, and information about how you use our website.<\/p><p><b>How we use your information<\/b><\/p><p>We use your personal and health-related information to:<\/p><p>Provide diagnosis, treatment, and medical care.<br>Process payments for services.<br>Schedule appointments and send reminders.<br>Communicate with you regarding your care.<br>Maintain and update your medical records.<br>Improve our website and services.<br>Comply with legal obligations, including those required by HIPAA.<\/p><p><b>How we share your information<\/b><\/p><p>We may share your information in the following circumstances:<\/p><p>With healthcare providers and staff: to ensure you receive the necessary care and treatment.<br>With insurance companies: to process payment claims.<br>With external service providers: for IT services, payment processing, and website administration.<br>When required by law: to comply with legal and regulatory requirements, such as reporting communicable diseases or responding to a court order.<br>With your consent: we will obtain your permission before sharing your information for any other reason.<\/p><p><b>How we protect your information<\/b><\/p><p>We implement appropriate security measures, including encryption and access controls, to protect your personal and health-related information. Only authorized personnel have access to your medical records, and we take reasonable steps to ensure their confidentiality. <\/p><p><b>Your rights regarding your information<\/b><\/p><p>You have the following rights regarding your personal and health-related information:<\/p><p>Right of access: You may request copies of your medical records and other personal information.<br>Right of correction: You may request corrections to any inaccurate or incomplete information.<br>Right of restriction: You may request restrictions on certain uses or disclosures of your information.<br>Right to withdraw consent: Where you have given your consent to the use of your information, you may withdraw it at any time.<br>Right to file a complaint: If you believe your privacy rights have been violated, you may file a complaint with our office or the U.S. Department of Health and Human Services.<\/p><p><b>Cookies and website data<\/b><\/p><p>Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that allow us to recognize your preferences and provide personalized services. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6363df2 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6363df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Introduction<\/p><p>These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Servio-PR. By using this messaging service, you agree to comply with and be bound by these Terms and Conditions. <\/p><p>Company Information<\/p><p>Company Name: Servio-PR<br>Website: https:\/\/servio-pr.com<\/p><p>Servio-PR is a platform that connects clients with verified service professionals in Puerto Rico.<\/p><p>Messaging Consent<\/p><p>By providing your mobile phone number, you expressly consent to receive SMS messages from Servio-PR. Consent may be obtained through, but is not limited to, website forms, registration forms, service requests, customer support interactions, or verbal consent.<br>Consent is not a condition of purchase. <\/p><p>Message Types and Frequency<\/p><p>Messages sent by Servio-PR may include, but are not limited to:<\/p><p>Service confirmations<\/p><p>Appointment reminders<\/p><p>Status updates<\/p><p>Account notifications<\/p><p>Platform-related communications<\/p><p>Promotional or informational messages (when applicable)<\/p><p>Message frequency may vary based on user interaction, service requests, and account activity.<\/p><p>Data Rates and Charges<\/p><p>Standard message and data rates may apply according to your mobile carrier\u2019s plan. Servio-PR is not responsible for any charges incurred from SMS or data usage. <\/p><p>Opt-Out Instructions<\/p><p>You may opt out of receiving SMS messages from Servio-PR at any time by replying \u201cSTOP\u201d to any message.<br>Once opted out, you will no longer receive SMS communications unless you re-subscribe.<\/p><p>Customer Care<\/p><p>For assistance, you may reply \u201cHELP\u201d to any SMS message.<br>You may also contact us through the following channels:<\/p><p>Phone:<br>+1 939-369-0003<\/p><p>Email: soporte@servio-pr.com<\/p><p>Message Delivery<\/p><p>Servio-PR does not guarantee the delivery of SMS messages without delays or interruptions. Message delivery may be affected by factors beyond our control, including carrier issues, network availability, or device compatibility. <\/p><p>User Obligations<\/p><p>By using our messaging service, you agree not to use the service for any unlawful, abusive, harassing, misleading, or harmful purposes. You agree to comply with all applicable local, state, and federal laws. <\/p><p>Compliance with Laws<\/p><p>You acknowledge that Servio-PR\u2019s messaging services comply with applicable telecommunications, privacy, and commercial messaging regulations, including A2P 10DLC requirements.<\/p><p>Privacy Policy<\/p><p>Servio-PR respects your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information related to SMS communications and can be found on our website. <\/p><p>Changes to Terms and Conditions<\/p><p>Servio-PR reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the messaging service constitutes acceptance of any changes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions We connect homes with professionals who serve with excellence. Terms and Conditions At SerVio PR, we are committed to protecting the privacy and security of our patients&#8217; personal information. This Privacy Policy describes how we collect, use, and safeguard your personal information, including health-related information, and explains your privacy rights. 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